MIA Privacy Policy

MIA FEMME, LLC d/b/a/ MIA (“MIA Organic”, “we”, “our” or “us”, as applicable) values the privacy of our customers and partners. This privacy policy describes the policies and procedures we use and/or have in place on the collection, use and disclosure of your information on www.miaorganic.com (the “Website”) and the services, features, content or applications we offer (collectively with the Website, the “Services”). As a general principle, information you provide to us, will only be shared by MIA Organic as outlined in this Privacy Policy.

By visiting or using our Website and Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Website or Services.

We reserve the right to amend this Privacy Policy from time to time in our sole discretion, and will post and maintain the most recent version of the Privacy Policy on the Website.  We may not notify Website visitors of any such amendments by email or other personal contact.  You are responsible for reviewing this Privacy Policy upon each visit to the Website. You can determine whether the Privacy Policy has been revised since your last visit by referring to the “Last Modified” date at the top of this document.  This Privacy Policy is incorporated into, and made a part of, the Terms of Use.

PERSONAL INFORMATION

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) that we gather from you through a number of circumstances in which you voluntarily supply to us while using or accessing the Services and/or our Website. You are under no obligation to provide any such information. However, if you choose to withhold requested Personal Information, we may not be able to provide you with all or some of the Services available through the Website.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.

We normally receive information from you from various sources: (i) if you register for the Website and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from third party websites and services; (iv) submission of user content and testimonials; (v) participation in surveys, special events, contests and promotions; (vi) blog submissions and (vii) participation on social media accounts involving MIA products.

When you visit the Website, we may automatically collect additional information about you, such as the type of internet browser you use, any website from which you have come to the Website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server.  You cannot be identified from this information and it is only used to assist us in providing an effective service on the Website and to collect broad demographic information for aggregate use.

From time to time, we may, run referral programs or similar initiatives, that invite you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest.  We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes).  By providing us with their Personal Information, you confirm that you have their permission to do so and must not provide us with the Personal Information of anyone from whom you do not have such permission.  We reserve the right to identify you as the person who has made the referral in the message that is sent to them.

CHILDREN INFORMATION / CHILDREN SAFETY

In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly solicit or accept Personal Information from users known to be under thirteen (13) years of age. If you are under the age of thirteen (13), please do not attempt to register for the Services or send any personal information about yourself. If we learn that we have received any Personal Information from a user under thirteen (13) years of age, we will take appropriate steps to remove that user’s Personal Information from our records.

NON-PERSONAL INFORMATION

When you use the Website, our servers may keep an activity log that does not identify you individually.  Non-Personal information is used to assist us in providing an effective service on the Website and to collect broad demographic information for aggregate use.  While Non-Personal Information may not necessarily identify you, if we have your Personal Information, we may link any Non-Personal Information with your Personal Information in our records.  Generally, we collect and store the following categories of Non-Personal Information: (i) Demographic data of Website users, including end customers; (ii) Transaction information such as purchases and use of discounts/rewards; (iv) Device information about your computer, mobile device, or other device that you use to access the Website, which may include your IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information; (v) Usage information about your use of the Website, such as a reading history of the pages you view; (vi) Additional traffic data, such as time and date of access, software crash reports, session identification number, access times, and referring website addresses; (vii) Your search terms and search results; (viii) Other information regarding our users’ use of the Website; (ix) Social Media Sites.

When you interact with the Website on a social media platform, or use a social media platform to receive a Member Account, such as Facebook, Twitter, Tumblr, Pinterest, or Instagram, we may collect the Personal Information that you make available to us on that page or account, including your user ID and/or user name, and any information you have made public in connection with that social media service.  Please note, however, that we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such Personal Information that we are permitted to collect by these social media platforms.

INFORMATION WE COLLECT

The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our users.

Account Information:

When you create an Account, you will provide information that could be Personal Information, such as your password and email address. You acknowledge that this information may be personal to you, and by creating an account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Services, but only rarely when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes. If you access the Services through your Facebook ID, you are allowing the Services to access your information. We will use all information available that we may receive through your Facebook account in accordance with Facebook’s policies and your account privacy settings selected through Facebook, so please review such policies and settings.

Shipping Information:

When you order products using the Services, we request and store your shipping information. We share this information with our third party Payment Processor, fulfillment companies, partners and other third parties for purposes of customer service and order fulfillment. Use of your information by such parties is governed by their respective privacy policies.

IP Address Information and Other Information Collected Automatically; Statistical Information:

We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on). Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Website, and we collect statistical information about how users use the Services (“Statistical Information”). This Statistical information may include Personal Information and we may also use this data in aggregate form. This type of data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.

Financial Information:

If you purchase products through the Services, your financial information, such as your payment method (valid credit card number, type, expiration date or other financial information), is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy. We currently use Shopify as our Payment Processor (www.shopify.com). In order to facilitate your order transactions, we collect and store your credit card expiration date and the last four digits of your credit card number, but no other financial information.

User Content; Testimonials:

Some features of the Services may allow you to provide content to the Services, such as written comments and testimonials. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your account. We may continue to disclose such content to third parties, as described in this Privacy Policy.

EMAIL COMMUNICATIONS

The satisfaction of our customer is our number one priority. In order to improve our customer service we may receive a confirmation when you open an email from us. We may also track your usage of and interaction with our emails, such as opens and clicks in order to improve and provide the Services.

THE USE OF COOKIES AND THE INFORMATION COLLECTED USING COOKIES

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Website and otherwise use the Services through the Internet.

Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Services and may associate that information with your Account if you have one.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.

Some of the cookies used by the Website are set by us, and some are set by third parties who are delivering services on our behalf. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.

ADVERTISING THAT THE USE OF WEB BEACONS

To support and enhance the Services, we may serve advertisements, and also allow third parties advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called “ad networks.” Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.

Advertisements served through the Services may be targeted to users who fit a certain general profile category and may be based on anonymized information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), may be based on the Services usage patterns of particular users, or may be based on your activity on Third Party Services. We do not provide Personal Information to any ad networks for use outside of the Services.

To increase the effectiveness of ad delivery, we may deliver a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.

YOUR INFORMATION

Some of the information generated through the Services is shared publicly or with third parties. Registered users may have some of this information associated with their Accounts. Unregistered users will not have this association, but information concerning their use of the Services (such as what pages they have visited) may be tracked anonymously through the use of cookies and stored by us.

Please also remember that if you choose to provide Personal Information using certain public features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Services.

PROTECTION OF YOUR INFORMATION

Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.

We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

Private User Profile Information:

Any information you submit to the Services that you do not publicly post through the Services will not be shared with other users. For example, your Subscription information will not be shared with other users.

Financial Information:

As stated above, your financial information is collected and stored by our Payment Processor; we collect and store your credit card expiration date and the last four digits of your credit card number only. However, we may from time to time request and receive some of your other financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business. We currently use Shopify as our Payment Processor (www.shopify.com).

Information You Elect to Share:

You may access other Third Party Services through the Services, for example by clicking on links to those Third Party Services from within the Website. We are not responsible for the privacy policies and/or practices of these Third Party Services, and you are responsible for reading and understanding those Third Party Services’ privacy policies. This Privacy Policy only governs information collected on the Services.

Information Shared with Our Agents and Partners:

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents. In addition, we may need to share Personal Information with our brand partners in order to provide products and services to you. Use of your information by such partners is governed by their respective privacy policies.

Email Communications with Us:

As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account. Communications relating to your Account will only be sent for purposes important to the Services, such as password recovery. You may unsubscribe from promotional messages.

IP Address Information:

While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy.

Statistical Information:

We share Statistical Information with our partners, service providers and other persons with whom we conduct business. We share this type of data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise Non Personal Information about you that they have independently developed or acquired.

Information Disclosed Pursuant to Business Transfers:

In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

Information Disclosed for Our Protection and the Protection of Others:

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Information We Share With Your Consent:

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

ACCESS YOUR INFORMATION

If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings.

CALIFORNIA RESIDENTS

California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: 244 Fifth Avenue, Suite G280, New York, NY 10001.

DELETE YOUR ACCOUNT

If you ever decide to delete your Account, you may do so by sending us an email at legal@miaorganic.com

If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.

OPTIONS REGARDING YOUR INFORMATION

You can use some of the features of the Services without registering, thereby limiting the type of information that we collect. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features. You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and information submitted publicly may remain publicly accessible.

CHANGES TO THIS PRIVACY POLICY

As noted before in this Privacy Policy, we reserve the right to amend this Privacy Policy from time to time in our sole discretion and will post and maintain the most recent version of the Privacy Policy on the Website. We will notify you by posting an announcement on the Services or sending you an email if we make any amendments to this Privacy Policy. A user is bound by any changes or amendments made to the Privacy Policy when he or she uses the Services after such changes or amendments have been first posted. It is your responsibility to review the Privacy Policy upon each visit to the Website.

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding this Privacy Policy or any privacy issue related to using the Services, please send us a detailed message to legal@miaorganic.com and we will make our best effort to resolve any of your concerns

Effective Date: April 20, 2018.